Technician Assistance Center (TAC)A Technical Hotline of Automotive Specialists

The heart of the CARS Technician Assistance Center is a live telephone-based technician support service. CARS TAC Center provides problem resolutions from initial vehicle diagnosis to successful repair. CARS Technical Assistance Agents are licensed Class "A" automotive technicians, each with years of real-world experience in all major makes and models.

In addition to telephone-based assistance, participants can reference our extensive case histories via the Internet with CARS TAC Online. Searching by vehicle year, make and model, participants can review case histories, CARS TAC Agent recommendations and confirmed resolutions. CARS TAC Online will also recommend related CARS OnDemand training, to help provide a more thorough understanding of the repair concepts.

Support When You Need ItHelping Technicians One Case at a Time

The CARS TAC service prides itself on quality of support. Our agents are available with minimal to no wait times and will spend the time needed to ensure that your issue is resolved completely, safely and effectively. Most importantly, our agents are technicians first; they’ll understand your issue and the challenges of whichever environment you're in. Give us a try and see the CARS difference.

man in shop smiling

Over 300,000Technical Support Cases Successfully Resolved

With hundreds of thousands of cases behind our belt, we’re not only experienced in solving even the most difficult technician issues but also have built an extensive library of verified case resolutions to draw from for fast turnaround. Our friendly agents provide live technical support, supplying calls with the steps needed to effectively complete a case, including detailed wiring diagrams, images and other supporting materials. Give CARS Technician Assistance Center (TAC) a test drive and see how effective we can be together.

Call Center ServicesLive automotive technical support when you need it most.

Having access to a Technical Support Agent can effectively decrease diagnostic time. Save time and effort - get results quickly with a live CARS TAC agent.

Technical Support

Our knowledgeable and friendly agents are technicians too. With real-world experience in auto shops, CARS TAC Agents speak your language.

Fast Results

With hundreds of thousands of cases to draw from in addition to their own experiences, CARS TAC Agents can provide technical support quickly and effectively with minimal down time for your staff.

Cost Savings

Don’t waste time on trouble cases, chances are we’ve already solved the issue for you. Call our CARS technician assistance line and minimize down time.

Ready to Begin?

Contact us today and get our CARS Technician Assistance Center working for you.