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Customer Service Management
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Collecting and Billing (A031) - 1 lesson
Would you like to increase your cash flow, manage your customer’s accounts better, have better cash flow and reduce the possibility of bad debts or cash leaks? This course level is basic and intended for the non financial people who own their own shops.
 
Collections (A032) - 1 lesson
Did you know that one of the top causes of a company’s financial hardship is the difficulty in recovering receivables? This course uses real-world examples to identify the steps required for the development and enforcement of a successful credit policy. Participants will be guided through the receivable recovery process with tips on how to successfully escalate the claims against delinquent accounts.
 
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